Three of the five job attributes: skill variety, task identity, and task significance, influence how much employees think their jobs are meaningful. Skill variety is the degree that a job requires a variety of activities and skills to complete the task. An increase in skill variety is thought to increase the challenge of the job. Increasing the challenge of the job increases the individual’s experienced meaningfulness, how much the individual cares about work, and finds it worthwhile. Telework may not directly affect skill variety and task meaningfulness for the individual compared to when he or she worked in an office; however, skill variety and meaningfulness of individual tasks can increase when working in a group. If the work done at home is focused on the individual rather than the team, there may be fewer opportunities to use a variety of skills. Task identity is the degree that the individual sees work from beginning to end or completes an identifiable or whole piece of work rather than only a small piece. Task significance is the degree that the individual feels his or her work has a substantial impact on the lives or work of other people within the organization or outside the organization. Telework may not change the job characteristics of skill variety, task identity, and task significance compared to working in an office; however, the presence of these characteristics will influence teleworkers’ work outcomes and attitudes.
The job characteristic dimension, feedback, increases employees' knowledge of results. Feedback refers to the degree that an individual receives direct and clear information about his or her performance related to work activities. Feedback is particularly important so that the employees continuously learn about how they are performing. Electronic communication provides fewer cues for teleworkers and thus, they may have more difficulties interpreting and gaining information, and subsequently, receiving feedback. When a worker is not in the office, there is limited information and greater ambiguity, such as in assignments and expectations. Role ambiguity, when situations have unclear expectations as to what the worker is to do, may result in greater conflict, frustration, and exhaustion.
AirTreks is a travel agency that offers international and multi-stop tickets for travel. AirTreks provides training, but requires prospective employees to have traveled to five or more countries. AirTreks Travel Agents use Amadeus GDS. Job Search Tip: Work-from-home Travel Agent positions are often listed as “Travel Planner”. Starting pay is $2,000+commission.