“I love working for TTEC@home. I get to interact with and help others from the comfort of my own home. (Have you ever been in Houston traffic rush hour? That says it all!) Plus, they have some of the most amazing people I’ve ever had the privilege of working with. They aren’t just here to draw a paycheck. They truly care about their co-workers. I work many miles from the brick and mortar buildings, but I have a sense of security that my coworkers have my back and I’m not alone.”
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more.
Your success in working from home might depend on the type of work you do, as discovered in a study by University of Illinois. The study found that telecommuters performed as well as their in-office co-workers. Phil Cicioria, Business & Law Editor at University of Illinois says, “According to the study, telecommuters want to be seen as “good citizens” of the company in order to justify their flexible work arrangements.”
Community Engagement Representative (Louisiana) – Gulf Coast Regional Blood Center: This is a home-based position in the Baton Rouge/New Orleans Region. “Reporting to the Community Engagement Manager, the position involves cultivating and managing relationships with universities, corporations, and organizations who partner with Be The Match to educate their members about the National Marrow Donor Program. Key functions include public presentations, event planning, and volunteer management. Marketing and social media skills a plus. Bachelor’s degree from an accredited college or university and a minimum of one year related experience to include customer service or sales; or equivalent combination of education and experience.”
Companies might also retain more employees if they enact a work from home benefit. Stanford professor, Nick Bloom, conducted a study to evaluate the benefits of working from home. He found workers were more productive, got more done, worked longer hours, took less breaks, and used less sick time than their in-office counterparts. These employees were also happier and quit less than those who went into the office on a regular basis. He estimated that, on average, the company saved about $2,000 per every employee who worked from home.
Employees who telework may feel pressure to produce more output in order to be seen as valuable, and reduce the idea that they are doing less work than others. This pressure to produce output, as well as a lack of social support from limited coworker relationships and feelings of isolation, leads to lower job engagement in teleworkers. Additionally, higher-quality relationships with teammates decreased job satisfaction of teleworkers, potentially because of frustrations with exchanging interactions via technology. However, coworker support and virtual social groups for team building had a direct influence on increasing job satisfaction, perhaps due to an increase in skill variety from teamwork and an increase in task significance from more working relationships.
Unum is hiring Remote Customer Service Specialists. Are you looking for a career change? Do you have great energy, love helping people and a drive to succeed? If so, Unum wants you. We are hiring now for remote employees located in Pacific and Mountain time zones. Unum is a Fortune 500 company with enormous opportunity for growth and career advancement. Plus, professional development, competitive salary, great benefits and a mission you can be proud of. Take your career to the next level. Hurry and apply today.
I already know what you’re thinking when you read that title, ‘Here comes another one of those get rich quick scams. I don’t blame you. Most titles that begin the way tend to lead to some ebook or sales page. But what I’m about to reveal to you is totally legitimate and involves nothing more than speaking your mind. No I haven’t lost mine! Just be patient.
Transcribe Anywhere is a great course for aspiring transcription professionals looking to turn their work-from-home dreams into reality. The course covers the essential technical skills every transcriptionist needs, including time-saving tools to boost your efficiency. You’ll also learn how to find work and build your at-home business from the ground up. Get started with a free introductory transcription course by following the link above.